Our Booking Policy
Kaylove Cosmetics Satisfaction & Adjustment Policy
At Kaylove Cosmetics, your satisfaction is important to us. Before leaving your appointment, you will be given the opportunity to view your completed service in the mirror and request any adjustments. Once you confirm that you are satisfied with your service and leave the salon, the service is considered accepted.
If you contact us after leaving and would like changes made due to personal preference or because you've changed your mind, a new appointment and applicable service fee will be required.
If there is a workmanship issue caused by Kaylove Cosmetics, please notify us within 24 hours of your appointment with clear photos. If approved, we may offer one complimentary adjustment at our discretion. Complimentary adjustments do not include changes in style, length, fullness, shape, or design requested after the original appointment.
No refunds will be issued for services that have been completed.
By booking an appointment, you acknowledge and agree to this policy.